OUR POLICY
📜 KathmanduBazar.pl – Terms and Conditions
Operated by:
SMS Service For You – Mitra Lal Parday
NIP: 8522531686
REGON: 367417626
Country of Operation: Poland
1. Introduction
KathmanduBazar.pl is an online grocery platform operated under the company SMS Service For You – Mitra Lal Parday (NIP: 8522531686 | REGON: 367417626). The platform serves Nepali and South Asian communities in Poland by offering a convenient way to order groceries and daily essentials online.
2. Nature of Service
- KathmanduBazar.pl does not manufacture or directly sell any products.
- We act as a digital marketplace and intermediary, collecting goods from various third-party shops and suppliers based on customer orders.
- Products are then delivered to the customer’s specified address.
3. Order Process
- Orders can be placed through the KathmanduBazar.pl website or via direct contact (phone/WhatsApp).
- Once confirmed, the items are procured from our partner shops and prepared for delivery.
- Customers must notify us promptly for any changes or cancellations before dispatch.
4. Pricing and Payment
- All prices are clearly displayed on the website and may include the product price, service charges, and delivery fees.
- Prices may vary slightly depending on availability and source of goods.
- Accepted payment methods include:
- Bank Transfer
- BLIK
- Cash on Delivery (COD)
5. Delivery Policy
- Delivery time depends on product availability and delivery location.
- In case any item is unavailable, we will contact the customer to provide a suitable alternative or issue a refund.
- Delivery receipts are available upon request.
6. Product Responsibility & Liability
- KathmanduBazar.pl does not take responsibility for product quality, expiry dates, or manufacturing defects, as products are sourced from third-party retailers.
- However, we will make reasonable efforts to ensure products are fresh and acceptable, and we encourage customers to report any issues for resolution.
7. Returns and Refunds
- Perishable goods (fruits, vegetables, dairy) are non-returnable unless delivered damaged or spoiled.
- For other goods, customers must report issues within 24 hours of delivery.
- Refunds (if applicable) will be processed via bank transfer or deducted from the next order.
8. Privacy Policy
- Customer data (name, phone, address, order history) is used strictly for order fulfillment and communication purposes only.
- We do not share or sell personal information to third parties without explicit consent.
- All customer information is handled in compliance with data protection laws in Poland.
9. Company Details & Contact
Company Name: SMS Service For You
Operator: Mitra Lal Parday
NIP: 8522531686
REGON: 367417626
Phone / WhatsApp: [Insert your number]
Email: smsserviceforyou17@gmail.com
Website: www.kathmandubazar.pl
10. Authorized Personnel & Fraud Alert
KathmanduBazar.pl is officially coordinated and managed online by Ms. Dipti Magar under the company SMS Service For You – Mitra Lal Parday.
- If any other person, except Dipti Magar, attempts to sell or operate in the name of KathmanduBazar.pl without authorization,
- Or if any product is sold or delivered without the knowledge or approval of KathmanduBazar.pl management,
👉 Please report such activity immediately to:
📧 smsserviceforyou17@gmail.com
11. Payment Disclaimer
- If you give payment to any person other than Ms. Dipti Magar, or to any unauthorized person, KathmanduBazar.pl and SMS Service For You are not responsible for any loss or issues.
- We strongly encourage online payments via secure methods such as bank transfer or BLIK.
- If you are unable to make online payment or need help, you can ask for support from Ms. Dipti Magar.
- The entire platform is owned and controlled permanently by SMS Service For You.
- While the coordinator may change in the future, any such change will be officially announced on our website and updated here.